Manager, Donor OperationsCompany: NEW SCHOOLS FOR BATON ROUGE
Date Posted: March 1, 2017
Manager, Donor Operations
ABOUT NEW SCHOOLS FOR BATON ROUGE
Founded in 2012, New Schools for Baton Rouge (NSBR) is a community partnership bringing together talent and resources to deliver excellent schools to students and families in Baton Rouge. To ensure that there are high- quality educational opportunities available for every child in our city -- regardless of the zip code they live in -- NSBR is raising $50 million for the “Excellence Fund II,” which NSBR will strategically leverage to create new, excellent schools for Baton Rouge students.
THE NEW SCHOOLS FOR BATON ROUGE TEAM
NSBR is an entrepreneurial organization of accomplished individuals who are both deeply rooted in their belief in educational equity and highly motivated to provide excellent schools for every child in Baton Rouge. NSBR provides critical thought leadership to the educational landscape, but it is best described as an “action-tank” – dedicating its resources to the implementation of ideas that lead to demonstrable results in favor of kids. Understanding that this work is urgent and complex, team members are quick to identify opportunities that will advance NSBR’s mission and exercise flexibility in reorienting their work. Team members think of themselves as jacks-of-all-trades and are eager to develop their expertise in topics that may be new to them, but are mission- critical. Team members are valued not for what they already know, but for their curiosity, innovation, drive, and what they can accomplish.
ROLE AND RESPONSIBILITIES
New Schools For Baton Rouge (NSBR) seeks a manager of donor engagement and operations to support fundraising strategy for the $50 million Excellence Fund II. Reporting to the Chief of Staff, s/he will advance ongoing engagement by creating and managing a sophisticated donor operations system that is responsive to donor needs, maintains meaningful contact, and celebrates donors for their contributions in this effort. S/he will also support implementing marketing, cultivation, outreach, and engagement strategies to prospective donors. To be successful, one must be comfortable in an entrepreneurial environment, have strong results with developing and maintaining advanced operational systems, have experience producing compelling communication deliverables that engage and inspire action, and possess an exceptionally high level of personal responsibility for achieving ambitious results.
Donor operations, progress tracking, and data management
• Manage a database of activities tracking donor communication and engagement, and ensure data integrity and accurate constituent records with sufficient data.
• Manage gift confirmation, invoicing, collection, reminder, and acknowledgment processes.
• Ensure accurate maintenance of donor information, revenue records, and collection documentation.
• Create timely progress and analysis reports, individual records, and mailing lists.
• Harvest, synthesize, and analyze data to help team assess progress-to-goal.
• Research and recommend adoption of appropriate new products and strategies.
Support on strategy to enable meaningful recognition and engagement of donors, including donor prospecting, outreach, cultivation, and ongoing engagement.
• Research, write, and create grant proposals, letters, presentations, collateral, and reports for existing and potential corporate and foundation partners.
• Execute communication and engagement activities that support stewardship of donors, including: creating specialized donor correspondence, newsletters, and other fundraising collateral; managing cultivation events; branding of campaigns and initiatives.
• Collaborate with team to promote mass-market giving strategies including direct mail and events.
• Develop event and communication strategies to support activities.
• Generate donor-focused ideas and content for website, blog, and social media communications.
• Communicate progress to donors, demonstrating impact of gifts in simple, regular and big moment ways.
• Lead the workflow on unique donor events or campaigns, including preparing invitation lists, event collateral, recognition pieces, and other special requests.
EXPERIENCE AND SKILLS
• Superb planning, systems design, and project management skills, with a keen attention to detail.
Experience with client systems management (such as Salesforce or Bloomerang) strongly preferred.
• Research, writing, and marketing experience, with evidence of using diverse messages and mediums to compel donors to engage and give.
• Work experience involving relationship cultivation and management, including ability to build and leverage internal and external relationships to achieve outcomes.
• Exceptional judgment, strong initiative, and a quick learner.
• Ability to be flexible and take an optimistic approach to work with an orientation towards being proactive, solutions-focused and helpful.
• A belief in, and commitment to embody and align individual actions to, New Schools for Baton Rouge’s core values.
Bachelor's degree required, with at least 2 years professional experience in systems operations, marketing/advertising, communications, fundraising, or sales.
• Willingness to work some weekends and evenings.
• Ability to travel locally to various school sites and external partner organizations frequently during work hours.
This is a full-time role offering compensation that is competitive and commensurate with experience and qualifications. In addition, NSBR provides a comprehensive benefits package that includes individual health and dental insurance, paid time off, and a 401(k) plan with company-matching contributions.
Interested applicants should submit a cover letter, three professional references, and resume to Alexandra Rouse at firstname.lastname@example.org. Deadline: Candidates will be interviewed on a rolling basis upon receipt of application.